Oman is one of the safest, most welcoming countries in the region. Whether you’re traveling solo or with family, you’ll feel secure from arrival to departure.
Terms and Conditions
This page outlines the rules and policies governing the use of Salalah Safari’s services, including booking terms, cancellation policies, and refund conditions. It ensures transparency between the company and its clients by clearly defining rights, responsibilities, and procedures before, during, and after the tours.
Reservation:
To make a reservation or request a quote for packages, it is necessary to fill out the form displayed on the website or send an E-Mail with your request. Our team of travel experts will contact you within 24 hours with a response to your request. In the case of customized packages, our experts may request more information to understand your travel expectations, interests, and preferences. Based on these details, a personalized itinerary will be created, including all attractions, experiences, and accommodations that match your objectives.
Reservation Confirmation
After making the reservation, you will receive a purchase confirmation by E-Mail. Please bring a copy of this confirmation (in digital or printed format) for the trip. The confirmation includes details such as contact numbers of the operating agency and other important information.
Reservation Policy
To confirm your reservation, a deposit equivalent to 30 % of the total cost of the trip is required. For reservations during festive periods such as Christmas, New Year’s, and Easter, Salalah Khareef Season the deposit is 50%. The remaining balance can be paid up to 7 days before your arrival or in cash upon arrival in Oman.
Credit Card Payments
We accept credit card payments in US dollars, euros, or British pounds.
Cancellation Fees (Except High Season Periods)
In case of trip cancellation, the following fees will be applied:
From the date of booking up to 61 days before the arrival date, 15% of the total package amount will be charged.
35% of the package amount will be charged if the cancellation is made 60 to 31 days before arrival.
50% of the package amount will be charged if the cancellation is made 30 to 15 days before arrival.
100% of the package amount will be charged if the cancellation is made 14 to 1 day before arrival. Please note that airlines charge fees that are subject to their terms and conditions. There is an additional bank fee of 5% for refunds.
Cancellation Fees for Festive Periods such as Christmas, New Year’s, Easter & Salalah Khareef Season
From the date of booking up to 61 days before the arrival date, 15% of the total package amount will be charged.
50% of the package amount will be charged if the cancellation is made 60 to 31 days before arrival.
75% of the package amount will be charged if the cancellation is made 30 to 15 days before arrival.
100% of the package amount will be charged if the cancellation is made 14 to 1 day before arrival.
Please note that airlines charge fees that are subject to their terms and conditions. There is an additional bank fee of 5% for refunds.
Prices
The prices of our products and services are quoted and displayed on the website in US dollars. The prices listed are valid until February 28, 2025 (except for Christmas and New Year’s).
Refunds
If you need to cancel or modify your reservation, we will refund any advance payment using the original payment method. However, if you are unable to attend the confirmed reservation, we will not be able to process refunds. Please note that a 5% bank fee will be deducted from the refunded amount.
Force Majeure Circumstances
Salalah Safari Tours has a flexible cancellation policy in the event of a DO NOT TRAVEL advisory issued by the government or airline for Oman. In such a situation, we will refund the amount paid for the tour package or, in some cases, issue a travel credit or voucher that can be used later. This credit can be applied to new travel services booked, and the reservations will be automatically adjusted to reflect these credits. However, it is important to note that flight cancellation/change fees may apply, according to the airline’s terms and conditions, as well as bank fees on the deposit amount paid. Salalah Safari Tours prioritizes your well-being and safety above all, and for this reason, we have adapted our cancellation policy to reflect our values.
Accommodation
The mentioned prices are calculated based on two people sharing a double room. Single rooms are available for an additional fee. We work with two categories of accommodation (Comfort and Superior), and each itinerary mentions the selected hotels for the route. We reserve the right to change the mentioned hotels, if necessary, to others of the same category. The advertised prices include taxes and other expenses at the time of package publication and are subject to change without notice.
Tours
We reserve the right to change the order of tours without affecting the itinerary.
Flights
Domestic Flights:
We provide approximate quotes for flights, but it is important to note that requests for flights with specific times or changes to already booked reservations may result in variations in the total package amount.
International Flights:
We have excellent rates for flights to Oman from your country of origin.
Offers
Promotional trips or special discounts, when available, will be indicated on the website. Special terms and conditions may apply to promotional travel packages. Check the information attached to the promotional trip before making a reservation.
Liability
Salalah Safari Tours is not responsible for adverse situations such as weather problems, conflicts, or changes caused by hotels or airlines. We do not take responsibility for additional costs arising from these circumstances.
Special Requests
If you have any special requests, such as tours, special meals, events, or anything else, please inform your travel agent at the time of booking. We and our suppliers will do our best to meet these requests, but it is important to note that they are not included in the standard contract, so we cannot guarantee their fulfillment. We will do our best to consider your special requests; however, the final confirmation depends on our suppliers.
Booking Packages with Children Sharing Room with Parents: For Travel Packages and Accommodation:
Up to 2 years: Pay only domestic flight fees.
From 2.99 to 5.99 years: Pay 15% of the total adult rate.
From 6 to 11.99 years: Pay 75% of the total adult rate.
All children over 12 years are considered adults. If you are traveling with children and your tours include domestic flights, please note that an extra fee will be applied for each child. It is important to note that this policy applies only to one child sharing the parents’ room. In a triple room, with 1 adult and 2 children, one child receives a discount but the other pays as an adult. Therefore, be sure to inform the number of children when making your reservation so that we can provide all the necessary information about additional costs.
For Tours and Land Excursions:
In the event of a no-show for any land or sea trip, no refund will be issued.
For Tours and Land Excursions:
We appreciate you being part of our traveler community and sharing your experiences in Oman to inspire other adventurers. We will use images and videos authored by you on our website and social media.
Tips
Tipping is a way to show appreciation for the services provided by the staff. The decision to tip is entirely yours, and please remember that it is not mandatory.
Complaints
Our goal is to provide the best possible experience during your trip with us. If you encounter any issues during your stay, we ask that you contact our representative so we can assist you promptly. If the issue persists without resolution, our Customer Support team is available to help. We want to ensure your trip is smooth and that you enjoy every moment.
General Terms
Minors under 18 years old are prohibited from registering as users of this site and are not allowed to conduct transactions. If you make a payment for our products or services on our site, your data and recorded information are directly sent to our payment provider through a secure connection. The cardholder should retain a copy of the transaction records and the terms and conditions. We accept online payments using Visa and MasterCard credit/debit cards in USD. Salalah Safari Tours DOES NOT trade or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries. Multiple transactions/reservations may result in multiple postings on the cardholder’s monthly statement.
Acceptance of Contract
By confirming your reservation with Go Safari Salalah and making the agreed payment, a contract is established between you, our client, and our company. By making the payment, either by bank transfer or credit card, the client confirms that they have read, understood, and agreed to the terms and conditions of Salalah Safari Tours. We value transparency and clarity in our processes. Our terms and conditions are designed to protect the rights of clients as well as our responsibilities as a company.
Storie's Of Our Guests Around The World
Explore Oman with our unforgettable tours and trips designed by local experts. From the coastal charm of Muscat to the cool mountains of Jabal Akhdar and the cultural treasures of Nizwa, every trip offers a unique experience. Dive into crystal-clear waters around the Dimaniyat Islands or take a
Frequently Asked Questions About Salalah Car Rental
Renting a car in Salalah can raise questions for travelers. Here’s a quick guide to common queries that might arise.
Is Oman safe to visit?
Do I need a visa to visit Oman?
Most travelers can apply for a 14-day eVisa online. GCC residents often enter visa-free. Book any of our Muscat tours packages or Salalah travels, and we’ll guide you through the process.
Is Oman safe for solo female travelers?
Extremely. Oman consistently ranks safer than many European destinations. For added comfort, we offer female guides on request for Salalah tours and Nizwa tours.
Can I book last-minute trips?
Yes. We handle spontaneous getaways all the time. Most of our Salalah tours packages and Muscat trips can be arranged within 01 hour.
When is the best time for Salalah tours packages?
July to September brings the lush Khareef season — waterfalls and emerald cliffs. October to April is best for desert safaris and clear skies. We adjust itineraries to get the best of both.
Can I visit Wahiba Sands and Wadi Bani Khaled in one day?
Absolutely. Our Oman escorted tours include full-day trips from Muscat combining the golden dunes of Wahiba with the turquoise pools of Wadi Bani Khaled — Bedouin lunch included.
Are your Muscat trips suitable for luxury travelers?
Every detail reflects luxury: private 4x4s, boutique hotels, and no waiting in lines. From Bimmah Sink Hole to the Royal Opera House — you’ll move in comfort and style.
What should I wear during Salalah travels?
Light layers year-round. For Wadi Darbat travel, waterproof footwear helps. We also offer cultural briefings and scarf loans for mosque visits.
Do you offer English-speaking and foreign language guides?
Yes. All our guides speak fluent English — with options for Arabic, French, German, and more upon request.
What’s included in the tours?
Transport, licensed guide, hydration, cultural insights, flexibility, and the kind of thoughtfulness you only notice when it’s missing somewhere else.
Is there any upcoming events
Yes of course the khareef season which hide the the nature marvels that attract 2 million tourists from across
